Job Description

Encore Collection Ltd. is a construction company located in Burnaby, BC, specializing in residential and commercial building and renovation projects. Since our inception, we have been steadily growing, offering high-quality craftsmanship and reliable services tailored to each client's needs. We are committed to maintaining safety and professionalism, ensuring that all projects are completed on time and to the highest standards. We are currently looking for a dedicated and motivated Administrative Assistant to join our team and provide essential administrative support to ensure smooth operations.

Employer Information

Company’s Legal Name: Encore Collection Ltd.

Company’s Operating Name: Encore Collection Ltd.

Business Address: 6211 Neville St. Burnaby, BC, V5J 2J7     

Position Description

Position: Administrative Assistant

Type of employment: Full-Time, Permanent

No of positions: 1

Anticipated Start date: As soon as possible.

Work Location: 6211 Neville St. Burnaby, BC, V5J 2J7

Salary and Benefits

Salary: $34.62 per hour

Overtime, Vacation Pay, Paid Sick Leave

Stable & full-time employment

A supportive, team-oriented work environment

Opportunities for advancement and career growth

Work-life balance through the flexible and accommodating work environment

A comprehensive set of duties include

• Handle incoming phone calls, record messages accurately, and direct inquiries to the appropriate team members, ensuring timely communication.
• Respond promptly to client emails, phone calls, and messages, addressing customer inquiries related to construction projects.
• Provide excellent customer service by resolving client queries professionally and efficiently, enhancing overall customer satisfaction.
• Ensure the smooth functioning of office equipment, coordinating necessary repairs and maintenance to support project operations.
• Organize and maintain project schedules, appointments, and meetings for management and construction teams, ensuring optimal time management and adherence to project timelines.
• Maintain an organized system for invoices, contracts, project reports, and other documentation for easy access and retrieval during construction processes.
• Track and manage inventory of construction materials and office supplies, ensuring timely orders to avoid any delays in project execution.
• Assist in coordinating logistics for construction site visits, meetings, and travel arrangements for project managers and team members.
• Prioritize and manage various administrative tasks, ensuring efficient workflows in support of construction operations.
• Maintain a well-organized, professional office environment to support project planning, execution, and team coordination.
• Support overall administrative operations, contributing to the efficient day-to-day functioning of the company’s construction projects.
• Perform other relevant duties as assigned, providing general administrative support to the construction team.

Here's what you need

• Completion of Secondary school.
• Relevant education or minimum 1 year of experience.
• Strong verbal and written communication skills for handling customer inquiries.
• Excellent organizational and time management skills to manage tasks in a fast-paced environment.
• Proficient in Microsoft Office Suite; experience with construction or project management software is an asset.
• Strong customer service skills with the ability to resolve client issues professionally.
• High attention to detail for managing documentation, scheduling, and data entry.
• Ability to troubleshoot office issues and coordinate supplies and equipment maintenance.
• A collaborative team player, able to work with project managers, construction staff, and clients.
• Flexible and adaptable to changing priorities in a dynamic work environment.

How to apply?

Interested candidates are welcome to apply by sending their resume to mike@builtbyencore.com. Please mention your contact number while applying for this position.

We value diversity and are an equal opportunity employer. We encourage individuals from various backgrounds, including aboriginals, students, youth, new immigrants, and those possessing the listed skills, to apply and become a part of our Encore family.