Job Description

At Esso, we are dedicated to fueling journeys of all sizes with top-quality products and exceptional service. As a leading gas station and retail chain, we pride ourselves on offering convenient shopping experiences and reliable fuel. Our commitment to excellence extends beyond the fuel pumps and into our retail stores, where we provide a wide range of products to meet our customers' needs. We strive to create a welcoming environment for all our customers and foster a culture of excellence. We are currently seeking a Store Supervisor to ensure the smooth operation of our retail store and uphold our high service standards. We are looking for individuals who are passionate about delivering exceptional service, possess strong leadership skills, and thrive in a fast-paced environment. If you are ready to join a dynamic team and be part of a company that values integrity, teamwork, and customer satisfaction, we invite you to explore career opportunities with Esso. Join us at Esso and be part of a company that not only fuels journeys but also empowers careers.

Employer

Company’s Legal Name: 1433956 BC Ltd.

Company’s Operating Name: Esso

Website: https://www.esso.ca/en-ca           

Business Address: 11760 167 St, NW Edmonton, Alberta, T5M 3Z2

Position

Position: Store Supervisor

Type of employment: Full-Time; Permanent

No of positions: 1

Anticipated Start date: As soon as possible

Work Location: 11760 167 St, NW Edmonton, Alberta, T5M 3Z2

Salary

$29.50 per hour

Benefits

Overtime, Vacation Pay, Paid Sick Leave

Stable & full-time employment

Work-life balance through flexible and accommodating work environment

Employee discount on fuel and products

Career advancement opportunities

Job Responsibilities

• Collaborate with team members to assign tasks for stocking, cleaning, labeling, and decorating the store.
• Oversee and coordinate all sales transactions between staff and cashiers to ensure a seamless customer experience.
• Address customer inquiries and complaints in person or over the phone, handling issues related to employee behavior, product availability, and returns.
• Resolve escalated customer service issues efficiently.
• Operate the cash register, managing payments through cash, debit cards, and credit cards.
• Authorize special payment methods such as cheques and manage merchandise returns.
• Prepare inventory orders based on current stock levels to ensure the store remains well-supplied.
• Generate daily reports to monitor sales volumes and merchandising effectiveness.
• Assist in the hiring process for new staff members and oversee their sales skills training.
• Conduct regular team meetings to discuss performance metrics, customer feedback, and workflow improvements.
• Maintain optimal store conditions by upholding visual merchandising standards and managing in-store promotions.
• Implement loss prevention strategies to minimize theft and fraud risks.
• Perform any other duties necessary for the store's successful operation.

Job Requirements

• Completion of Secondary School.
• Demonstrated experience in similar field.
• Excellent communication and interpersonal skills.
• Strong leadership and customer management abilities.
• Strong customer service skills.
• Ability to multi-task and juggle priorities.
• Availability to work a variety of shifts including weekdays and weekends.

How to apply?

Interested candidates are welcome to apply by email or in person.

Email: rachit.lamba@cancopetroleum.ca

In Person: 11760 167 St, NW Edmonton, Alberta, T5M 3Z2

As an equal-opportunity employer, we welcome all applicants. We strive to create a culture of inclusion and support for everyone. We understand the value of a diverse workforce to customers and employees. By supporting diversity and inclusion, we will encourage and support you in being who you are.