Job Description

Terrace Animal Hospital provides comprehensive and compassionate care for pets, ensuring their health and happiness. Located in the vibrant Terrace community, we serve a diverse population of pet owners and their beloved animals. Our services include surgery, dental work, vaccinations, X-rays, and flea prevention, tailored to each pet's unique needs. We pride ourselves on a workplace culture that values diversity, inclusion, and professional growth. Our team is a mix of individuals from various backgrounds, united by a passion for animal care and commitment to excellence. We offer continuous learning and career advancement opportunities, helping our staff grow and thrive.

We are seeking a Medical Administrative Assistant to join our team. The candidate must be a team player who is friendly, and patient with clients and their pets and able to multitask in a fast- paced environment. This role represents a fantastic opportunity to contribute to our mission of delivering consistently exceptional veterinary care.

Employer

Company’s Legal Name: Kang Veterinarians Inc.

Company’s Operating Name: Terrace Animal Hospital

Business Address: Unit 101- 4620, Keith Avenue, Terrace, BC, V8G 4K1

Position

Position: Medical Administrative Assistant

Type of employment: Full-Time; Permanent

No of positions: 1

Anticipated Start date: As soon as possible

Work Location: Unit 101- 4620, Keith Avenue, Terrace, BC, V8G 4K1

Salary & Benefits

Salary: $29.00 per hour

Overtime, Vacation Pay, Paid Sick Leave, Extended Medical Benefits

Work-life balance through flexible and accommodating work environment

Job Responsibilities

• Organizing, setting up, and confirming appointments, which involves efficient communication between staff and patients.
• Digitally managing medical reports, patient records, and other forms of correspondence.
• Managing the scheduling of follow-up appointments and providing patients with reminders of their upcoming appointments.
• Assisting in resolving any patient concerns or complaints, always aiming for the highest level of patient satisfaction.
• Engaging with patients to ensure completion of necessary forms, documents, case histories, and consent forms.
• Maintaining medical records confidentially.
• Overseeing billing operations and the preparation of financial statements.
• Providing internal administrative support, including document tracking, filing, and reporting duties.
• Maintaining inventory and ordering supplies, when necessary, as well as coordinating with suppliers as required.
• Ensuring compliance with clinic practices and procedures.
• Participating in regular team meetings and continuing education sessions as required.
• Keeping the front office area clean, organized, and well-stocked to create a positive first impression for our patients.
• Assisting with other duties as assigned.

Job Requirements

• Successful completion of secondary school
• Minimum one year of experience in a similar capacity, or education in relevant background
• Knowledge of medical terminology
• Strong communication skills, both when dealing with clients and staff.
• Exceptional organizational abilities, communication proficiency, attention to detail, and problem-solving skills.
• Proficiency in utilizing computer applications, including Microsoft Word, Excel, and Outlook.
• Upholding ethical standards and maintaining confidentiality regarding patient information

How to apply?

Email: kangjatinder@hotmail.com

In Person: Unit 101- 4620, Keith Avenue, Terrace, BC

Please mention position tile in the subject line while applying for this job.

We promote diversity in the workplace and are an equal opportunity employer.