Job Description

Café Manager (NOC 60030)

Employer:                    Grassroots Cafe Inc.

Employer address:      Unit 15 - 5440 Argyle St, Port Alberni, BC V9Y 1T7

Position name:            Café Manager

Location of work:        Unit 15 - 5440 Argyle St, Port Alberni, BC V9Y 1T7

Nature of position:      Permanent, full-time (40 hours per week).

                                    This position will require shift work, which includes daytime and                                        evening hours on weekdays and weekends.

Wage:                          46,800 per annum

Vacation:                     4% in lieu of paid vacation days

Language required:     English, spoken and written

Other benefits:            Free parking available. May receive an annual performance-based bonus, at the sole discretion of the business owner. May receive gratuities from customers.

How to apply:              Please send your cover letter and resume by email to management@grassroots-cafe.ca.

JOB DUTIES. The following duties will be performed in this position:

• Plan, organize, direct, control and evaluate the operations of the cafe;
• Together with owner of the cafe, determine the type of products to be offered;
• Implement operational procedures;
• Recruit staff and oversee staff training;
• Set staff work schedules and monitor staff performance;
• Control inventory, monitor revenues and modify procedures and prices;
• Resolve customer complaints and ensure health and safety regulations are followed;
• Negotiate arrangements with suppliers for food and other supplies;
• Assist with setup of future locations in terms of staff hiring and training, as well as operating procedures.

REQUIREMENTS. The successful applicant will possess, at a minimum, the following skills and experience:

• At least two years of experience working in a cafe, restaurant, bar or similar establishment, with at least one year being in a management role.
• Extensive experience in specialty coffee, including types of coffee beans, growing regions, roast levels, brewing methods, equipment, and culture.
• Leadership and team management skills, including training and motivating a diverse team to achieve high performance and maintain a positive, inclusive work environment.
• Strong customer service skills, including the ability to engage with customers, resolve complaints, and provide a satisfying experience.
• Strong communication skills and attention to detail.
• POS experience and experience with computers as necessary to effectively carry out the position.
• Affordable, private accommodation available if desired by the candidate.

We would like to thank you for your interest in this position. However, only those selected for an interview will be contacted.