Job Description

Subway's legacy is built on integrity, diversity, and an unwavering commitment to excellence. Our culinary experiences are fresh, delectable, and tailored to your taste. Our commitment to sourcing quality ingredients and offering healthier alternatives is reflected in every bite, while still maintaining the rich flavors our patrons have come to expect. We thrive on our team's passion to serve and to elevate our dining experience continually. We are currently seeking a Food Service Supervisor to join our team. Join our team if you believe your values align with our brand's, and you are driven to contribute to a global-renowned brand that is known for its impeccable service and culinary finesse. Join the Subway family and be a part of our delicious journey of evolution and growth.

Employer Information

Company Legal Name: RGJ Foods Ltd.

Company Business Name: Subway

Business Address: 19020 84 Avenue, Surrey, BC, V4W 6B3

Position Description

Position: Food Service Supervisor

Type of employment: Full-Time, Permanent

Number of Positions: 1

Anticipated Start Date: As soon as possible

Work Location: #3-20349 88 Ave, Langley, BC, V1M 2K5

Salary and Benefits

Salary: $20.00 per hour

Overtime and Vacation Pay

Stable & full-time employment

Work-life balance through the flexible and accommodating work environment

Night shift premium

Paid Meals

Flexible schedules

Career advancement opportunities

Job Responsibilities

• Manage the daily operations of the assigned store, ensuring high quality products are consistently delivered.
• Implement Subway's guidelines and procedures to maintain operational consistency.
• Address maintenance or repair needs during the workday and regularly check equipment functionality, coordinating with maintenance teams or vendors as necessary.
• Assist in coaching and motivating team members to ensure a productive work environment.
• Manage the onboarding and training of new employees.
• Draft, review, and adjust staff schedules, managing attendance and punctuality.
• Conduct regular performance reviews with the team, recognizing outstanding performers and providing feedback.
• Maintain a harmonious work environment by resolving disputes among team members.
• Maintain high standards of customer service by responding to feedback promptly and professionally.
• Promote in-store offers, keep the team informed about promotions, and encourage upselling.
• Place orders for ingredients and materials, while managing inventory, tracking stock, sales, and waste.
• Maintain health, safety, and hygiene standards to ensure a safe and secure working environment.
• Ensure that the store complies with local, state, or federal regulations, including health inspections and labor laws.
• Identify innovative ways to enhance operations, reduce costs, and increase sales, possibly providing feedback to upper management.

Job Requirements

• Completion of a college program in food service administration, or hotel and restaurant management or 1 -2 years of experience in the food service sector.

• Excellent written and oral communication skills.  

• To be driven and not afraid to take decisive action.
• Excellent supervisory skills and a strong understanding of customer service.
• Ability to manage a team to achieve common goals.
• Highly organized and efficient, working well under pressure.

How to apply?

If this is an opportunity you are interested in and your background matches the job requirements, please send your resume at rgj.subway@gmail.com or apply in person at #3-20349 88 Ave, Langley, BC, V1M 2K5.

Join us in creating fresh, delicious, and unforgettable experiences for our customers every day!

We are an equal opportunity employer, and we welcome applicants from all backgrounds. We believe in creating a diverse and inclusive workplace where everyone is treated with respect and given equal opportunities to succeed.