Job Description

Medical Administrative Assistant (NOC 13112)

Regehr Family Dental is currently in the process of seeking a reliable and organized full-time Medical Administrative Assistant to join our dental clinic. The successful candidate will play a key role in providing administrative support to ensure efficient operation of the clinic, assisting patients, and helping the dental team deliver exceptional care.

Job Type: Full-time, Permanent

No. of vacancies: 1

Start Date of Employment (Approx.): As soon as possible

Business address and work location:

Unit 202-2500 53rd Avenue Vernon, BC V1T 8H9

Wage rate: $23.00 per hour, overtime will start after 40 hours per week

Requirements:

• English language
• Willing to train but having related experience is an asset
• Secondary diploma or its equivalent

Job Duties:

• Greet patients in a friendly and professional manner.
• Schedule and confirm patient appointments using clinic software.
• Coordinate with dentists and dental hygienists to ensure a smooth workflow.
• Answer phone calls and manage patient inquiries.

• Maintain, update, and organize patient records, including medical histories and treatment plans.
• Ensure confidentiality and security of patient information according to clinic policies and privacy regulations.
• Prepare forms, reports, and other documents as needed.

• Manage patient billing, including preparing invoices and processing payments.
• Submit insurance claims and follow up on claim statuses.
• Answer patient inquiries regarding billing and insurance coverage.

• Assist with inventory management, ordering dental supplies, and maintaining office equipment.
• Perform general office duties such as filing, photocopying, and mailing.
• Support the dental team with additional administrative tasks as required.

• Collect and process patient health forms and dental records prior to appointments.
• Educate patients on post-treatment care instructions when necessary.
• Provide reminders for upcoming appointments and follow-up care.

How to Apply:

Interested Candidates can apply via email: regehrdentaljobs@gmail.com or mail your

resume at Unit 202-2500 53rd Avenue Vernon, BC V1T 8H9.