Job Description

Employer Name: Second Cup Coffee (2059761 Alberta Ltd)

Second Cup is a Canadian coffee chain, one of Canada’s most recognizable coffee brands. We provide a cozy and welcoming atmosphere for customers, whether they are looking for a quick coffee on the go, a place to work remotely, or a spot to relax with friends. We emphasize high-quality coffee, with a focus on ethically sourced beans and sustainability, and offer a consistent and enjoyable coffee experience. Currently, we are looking for two full-time Food Service Supervisors at our Sherwood Park location to join our team.

Work Location: 390 Baseline Rd #190, Sherwood Park, AB T8H 1X1
Position Title: Food Service Supervisor

Terms of Employment: Full-time, Permanent

Estimated Starting Date: As Soon As Possible

Position Available: 2       

Wage: $18.65 - $19.65 per hour (Depending on Working Experience)

Working Hours: 30 hours per week (including early morning, evening, weekends)

Benefit: 10 business days of paid vacation or 4 % vacation pay + tips

Job Duties:

• Supervise and coordinate duties of staff who are responsible for preparing and serving food and drinks;
• Calculate and place an order for ingredients for drinks, sandwiches, baked goods, and supplies in a timely manner;
• Create food/drinks order summaries based on the requests from customers;
• Coordinate working schedules and develop procedures to prevent labour shortage or surplus while adhering to meal and break policy;
• Provide professional customer service and ensure that drinks, food and customer service meet quality standards;
• Conduct staff training in duties, responsibilities, sanitation practices, and safety procedures;
• Conduct inventory management and record stock, repairs and wastage as required in the production, preparation, and presentation of foods and drinks;
• Supervise preparation and delivery of food/drink trolleys for catering service and assist in hiring food service staff and in creation of budgets.

Qualifications:

• Completion of secondary school is required;
• Completion of a community college program in food service administration, hotel and restaurant management or related discipline OR several years of experience in food preparation or service are required;
• Ability to work independently or with a team in a fast-paced environment;
• Excellent interpersonal skills and problem solving skills;
• Working knowledge of English.

How to Apply:

Please send your resume and cover letter by E-mail to Gus Dwaik: info.secondcupedmonton@gmail.com with the subject line of: Full-time Food Service Supervisor Position at Second Cup Coffee (Sherwood Park Location). Please note that multiple submissions by one individual for this position will not be considered. Submissions will be reviewed and those who we believe might be a perfect addition to our team will be contacted.

Inquiries: e-mail only please.

Second Cup Coffee hires on the basis of merit and is strongly committed to equity and creating a diverse and inclusive workplace that is free of discrimination. All qualified candidates are encouraged to apply; however, Canadians and Permanent Residents will be given priority.