Job Description

Location: London, ON, N6J 1V2

Salary: $50.25 hourly / 30 hours per Week

Number of vacancies: 1

Overtime: 1.5 times of gross pay after completion of 44 hours

Vacation Pay: 4% on every pay period

Job Type: Permanent employment

Job Responsibilities:

• Collaborate with the franchise’s marketing team to implement local promotions, manage advertising campaigns, and drive social media initiatives for increased visibility.
• Develop and implement sales strategies to boost revenue through targeted promotions, upselling techniques, and enhanced customer engagement with innovative, personalized initiatives.
• Ensure the restaurant consistently adheres to franchise standards and maintains quality control through regular inspections and adherence to guidelines.
• Monitor and analyze sales data and KPIs to identify trends, forecast future sales, and adjust strategies to optimize performance.
• Plan and coordinate in-store promotions and special events to drive sales and attract customers.
• Maintain a safe and clean environment by strictly adhering to health and safety regulations, conducting regular inspections, and ensuring compliance with all cleanliness and safety standards.
• Address and resolve operational problems, customer complaints, and staff issues promptly and effectively to ensure smooth restaurant operations, high customer satisfaction, and a positive work environment.
• Oversee the sales budget and ensure financial targets are met through effective planning and monitoring.
• Ensure adherence to franchise agreements, brand standards, and operational guidelines to maintain consistency, quality, and compliance across all restaurant operations.
• Prepare and present regular reports on sales performance, operational issues, and financial metrics to track progress and inform strategic decisions.

Eligibility Requirements:

• Bachelor’s degree in Hotel Administration, Business Administration, or a related field.
• Five or more years of experience in sales, marketing or restaurant management is preferred.
• Strong verbal and written communication skills for interacting with staff, customers, and franchise support teams.
• Excellent customer service skills with the ability to handle complaints and enhance customer satisfaction.
• Experience in budgeting, financial analysis, and meeting financial targets, with budgetary responsibilities ranging from $500,001 to $1,500,000.
• Proficiency with POS systems, sales tracking software, and common office applications.
• Strong leadership and team management skills, with a track record of training, motivating, and managing staff.
• Understanding of franchise agreements, brand standards, and industry regulations.

Submit your resume to the given email address: rex_shelat@outlook.com