Network Support Technician

Responsibilities

Tasks

• Coordinate access and use of computer networks
• Install software
• Load printer with paper and forms
• Monitor the performance of computer systems and networks
• Troubleshoot, maintain and upgrade web server hardware and software
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Set up local area networks and connections to the Internet
• Implement network traffic and security monitoring software, and optimize server performance
• Respond to requests for help and information from Website visitors and Website designers
• Perform Web-server backup and recovery operations

Experience and specialization

Computer and technology knowledge

• Device drivers
• Networking software
• Networking security
• Internet
• File management software
• Security software
• Information technology
• Database software
• Software development
• MS Office
• MS Windows

Additional information

Work conditions and physical capabilities

• Manual dexterity
• Attention to detail
• Sitting

Personal suitability

• Initiative
• Organized
• Team player
• Dedication