Job Description

Employer Name: Dharma Dog Daycare Inc (DBA Dharma Dog Services)

Dharma Dog Services is a locally owned dog grooming establishment, located in the heart of the Sunset neighbourhood of Vancouver. We offer a wide range of services for our canine clients, such as grooming and training.

We are currently hiring a full-time Sales Supervisor for our front-end retail area, who can be a good fit to support our team and help take the retail experience here at Dharma Dog Services to the next level.

Employer name: Dharma Dog Daycare Inc (DBA Dharma Dog Services)

Work Location: 7239 Fraser Street, Vancouver, BC V5X 3V8

Position Title: Sales Supervisor

Terms of Employment: Full-time, Permanent

Estimated Starting Date: As soon as possible

Position available: 1

Wage: $25.00 – $26.00 per hour (depending on experience)

Work Hours: 30-40 hours per week

Benefit: Group insurance benefits & 4% vacation pay

Job Duties:

• Delegate tasks and monitor the performance of all retail staff;
• Ensure store cleanliness at all times and maintain the visual appeal of products on display;
• Authorize refunds and returns according to store’s policies;
• Handle any customer’s dissatisfactions in a professional manner and look to improve their experience right away if possible;
• Keep track of inventory and order merchandises and products as needed;
• Support retail staff in assisting customers and checking-in clients if the store is busy;
• Report to the owner on sales and provide input on future business forecasts and marketing strategies;
• Train new retail hires on the products and how to provide the best customer service whether it is in-person, by phone, or by email;
• May work together with the Owner and Dog Grooming Manager to implement sales strategies and promote the upcoming line of store branded pet treats.

Qualification:

• A high school diploma is required;
• 1 to 2 years of previous retail sales experience is required;
• Previous supervisory experience is preferred but not mandatory;
• Knowledge on pet products is not required, but highly recommended;
• Strong communication ability and willingness to support others is a must.

How to Apply

Please e-mail us your resume and cover letter to recruit.dharmadogservices@gmail.com with the subject line of ‘Dharma Dog Services: Sales Supervisor Position’. Please note that multiple submissions by one individual for this position will not be considered. Submissions will be reviewed and those who we believe might be a perfect addition to our team will be contacted.

Inquiries: e-mail only please.

** We welcome diversity and encourage applications from visible minorities group members, women, indigenous persons, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities.

All qualified candidates with legal authorization to work in Canada are encouraged to apply; however, Canadians and Permanent Residents will be given priority.