Wyndham Garden at Medicine Hat AB requires two Hotel Front Desk Clerks in a Full-time permanent role
Work Location: 954 7th St SW Medicine Hat AB
Wages: 16$ hourly for 35-40 hours a week
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Experience and specialization
Computer and technology knowledge
Additional information
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
- Tight deadlines
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
By email - harpshell@gmail.com