Job Description

Lease Administrative Supervisor

Waypoint Insurance is a provincial insurance provider with the market capacity of a large brokerage while also giving the service and attention of a boutique firm. Through our expertise, we provide custom insurance solutions and risk management services for personal, business and auto needs. We specifically focus on Western Canadian industries, from small retail to large scale manufacturing. There is a wide range of industries we work with, including but not limited to the construction, forestry, manufacturing, marine and real estate sectors. Through strategic alliances, we offer our clients the best representation across many communities in British Columbia, as well as access to the national insurance market. Waypoint Insurance represents a cross-section of Canada’s most reputable, stable, and competitive insurer. We guarantee our clients quality insurance protection at the most reasonable costs. We are currently looking for an enthusiastic individual to join our team as a Lease Administrative Supervisor for our company.

COMPANY OPERATING NAME: Waypoint Insurance Services Inc.

BUSINESS ADDRESS: 4664 Lougheed Highway, Burnaby, BC, V5C 5T5 Canada

JOB SUMMARY:

As a Lease Administrative Supervisor, you will play a vital role in overseeing and coordinating office administrative procedures, implementing new processes, and managing the lease account database. You will establish work priorities, delegate tasks to support staff, and ensure deadlines are met. Additionally, you will handle administrative activities related to vehicle replacement policies, private insurance, POS charges, and monthly postage charges. You will develop training materials for lease administrators, review incoming lease requests, and make approval decisions. Managing policies for record release, the supervisor coordinates office services and conducts analysis to ensure compliance. The role also involves assembling data, preparing reports and correspondence.

JOB TITLE: Lease Administrative Supervisor

NUMBER OF POSITIONS: 1

JOB DESCRIPTION AND DUTIES: 

• Supervise and manage administrative processes within the office, while also assessing, appraising, and introducing new procedures as needed. Set priorities for tasks, assign responsibilities to support staff, and ensure that deadlines are adhered to, while also ensuring compliance with procedures.
• Manage the lease account database, regularly update and purge accounts.
• Carry out administrative activities associated with vehicle replacement policies (Optiom), private insurance policies, internal POS charges and monthly postage charges.
• Develop training materials for leasing companies to assist train the lease administrators.
• Review incoming lease requests and commissions, analyse, approve or decline accordingly.
• Manage and enforce policies and procedures concerning the release of records when handling requests from leasing companies.
• Organize and strategize office services, including equipment, supplies, forms, parking, maintenance, and security services.
• Conduct analysis and audits to ensure compliance.
• Compile information and generate regular and special reports, manuals, and correspondence.
• Supervise a team of 5 to 8 employees.

EDUCATION, EXPERIENCE AND LANGUAGE REQUIREMENTS:

• A university degree or college diploma in business or public administration required
• Minimum 1 year experience in a similar role and/or insurance industry
• Critical thinking & Excellent time management is required
• Adaptability in a fast-paced environment
• Analyze data to identify trends and potential issues

WORKING CONDITIONS AND PHYSICAL CAPABILITIES:

• Tight deadlines
• Attention to detail
• Work under pressure

PERSONAL SUITABILITY:

• Client focus
• Flexibility
• Judgement
• Organized
• Reliability
• Team player

TERMS OF EMPLOYMENT: Permanent Full-time, Long-term.

WAGES: $29 per hour

HOURS OF WORK: 40 hours per week

OVERTIME: One and one-half times the regular wage rate as per provincial regulations.

BENEFITS PACKAGE: 

• Insurance from Workplace Safety Insurance Board covered by employer
• Vacation pay as per provincial regulations will be paid each payday on a semi-monthly basis.

ANTICIPATED START DATE OF EMPLOYMENT: As soon as possible

Preference given to applicants who are Canadian citizens, Canadian Permanent Residents, Asylum Seekers with Valid Open Work Permit, New Immigrants, Indigenous Persons / Aboriginals, Visible Minorities and Vulnerable Youth. 

If interested in this position, please apply by email waypointinsurancecanada@gmail.com or by mail to 4664 Lougheed Highway, Burnaby, BC, V5C 5T5 Canada, with resume and cover letter. Only qualified candidates will be contacted. 

We thank all applicants for their interest in the position; however, only those selected for interviews will be contacted.