Aboriginal/Indigenous jobs across Canada

Supervisor

Job posted by : Tim Hortons

Job Description

COMPANY:

Tim Hortons Inc. is a Canadian multinational fast food restaurant chain based in Toronto. Tim Hortons serves coffee, doughnuts, and other fast-food items. It is Canada's largest quick-service restaurant chain, with over 5000 restaurants in 14 countries.

JOB DESCRIPTION:

Tim Hortons at 29 Niagara Park Drive, Kingston, ON, K7K 7C1 is recruiting for the position of full-time Supervisor. We are looking for a committed, caring, and energetic individual. We provide a fun-filled atmosphere, competitive wages, and opportunities to grow.

JOB DUTIES:

Supervise, co-ordinate and schedule the activities of staff.
Ensure a clean environment through regular clean up.
Provides ongoing, specific direction and coaching to team members.
Trains, orients, and monitors new team members, using the Positional Training System and our feedback binder.
Responsible for counting, ordering, and tracking inventory.
Maintain records of sales, stocks, wastage, breakage & repairs.
Reacts immediately to issues requiring attention during shift.
Assists in ensuring optimal team member coverage at all times and works in various positions during busy periods to maintain optimal service levels through demonstration of floor leadership.
Reports to the Restaurant Manager regarding team member performance (positive or negative).
Responds to guests in a friendly manner while maintaining an appropriate sense of urgency.
Complies with and enforces all Tim Horton’s operations standards and procedures.
Ensures that all products and packaging is properly merchandised and available.
Responsible for shift and day end cash procedures and reconciliation.
Supervise team members to ensure primary and secondary duties are completed.
Ensure all restaurants’ policies and procedures are followed during the shift (e.g., Cash Handling Policies, Meal and Break Policies, and food safety policies).
Completes all required shift documentation (e.g., record of waste walk-through, pre-rush checklist etc.).
Escalates to management any issues and problems as needed.